• Full Time
  • London

Our client is a multi-national business looking for an extremely high calibre Strategic Community Lead in their London Head Office.

Principal Duties & Responsibilities:

  • Reach out to potential new users to let them know about the community –whilst engaging with the audience via appropriate channels and platforms
  • Driving the development a programme of community workshops, seminars, webinars, podcasts, networking and industry groups and creating content that will resonate with the audience.
  • Maintain and develop relationships with influential people and companies in the industry
  • Use data and insights to drive and develop strategies for retention and growth, building long-term relationships with customers
  • Share key insights from the community and work together with market and Group stakeholders to deliver the plan
  • Measure the success of the community with the right KPIs

Knowledge, Skills and Experience:

  • Extensive prior experience of senior-level leadership in developing technical / industry / customer communities
  • Experience in leading virtual multi-disciplinary teams across various locations to achieve common objectives.
  • Extensive experience working within a multinational and multicultural environment
  • Highly collegiate and collaborative: comfortable with matrix working
  • Creative problem-solver with positive outlook and ability to see through others’ uncertainty and lack of direction to identify the best possible outcome

Salary, Benefits & Duration:

Salary: Around £80,000 – £90,000 + benefits

Duration: Permanent

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